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Grolier Business Library: Delivering customer service/

Hedges, Roy,

Grolier Business Library: Delivering customer service/ Hedges, Roy. - Wanchai, HongKong: Grolier International Inc., 1995. - 143 pages: tables. 25 cm.

Includes bibliographical references and index.

English

ISBN: 0717297454

Dewey Class. No.: 027 / G89

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Grolier Business Library: Delivering customer service/