Applied business tools and technologies in hotel and restaurant management (HRM)/
Gonzalo, Richard Philip A.
Applied business tools and technologies in hotel and restaurant management (HRM)/ Richard Philip A. Gonzalo. - First Edition - Quezon City, Philippines REx Bookstore 2023 - vi, 167 pages. tables, black and white pictures. 25.4 cm
Includes Index.
Includes Bibliographical References.
Preface -- Chapter 1 : Management in service-oriented business settings -- Chapter 2 : The tourism and hospitality industry : implications on management of service-oriented businesses -- Chapter 3 : Overview of business tools and technologies used in hotel and restaurant setting -- Chapter 4 : Operations management in service-oriented businesses in tourism -- Chapter 5 : Global distribution system and computer reservations system -- Chapter 6 : Property management system -- Chapter 7 : Marketing and sales activities in the hotel and restaurant business -- Chapter 8 : Customer and guest service activities -- Chapter 9 : Procurement and inventory management -- Chapter 10 : Administrative activities and information systems of service-oriented businesses -- Chapter 11 : Strategic management in service-oriented businesses.
English
9786210450224
Hospitality Industry/
Tourism system and organization.
650 / G643a
Applied business tools and technologies in hotel and restaurant management (HRM)/ Richard Philip A. Gonzalo. - First Edition - Quezon City, Philippines REx Bookstore 2023 - vi, 167 pages. tables, black and white pictures. 25.4 cm
Includes Index.
Includes Bibliographical References.
Preface -- Chapter 1 : Management in service-oriented business settings -- Chapter 2 : The tourism and hospitality industry : implications on management of service-oriented businesses -- Chapter 3 : Overview of business tools and technologies used in hotel and restaurant setting -- Chapter 4 : Operations management in service-oriented businesses in tourism -- Chapter 5 : Global distribution system and computer reservations system -- Chapter 6 : Property management system -- Chapter 7 : Marketing and sales activities in the hotel and restaurant business -- Chapter 8 : Customer and guest service activities -- Chapter 9 : Procurement and inventory management -- Chapter 10 : Administrative activities and information systems of service-oriented businesses -- Chapter 11 : Strategic management in service-oriented businesses.
English
9786210450224
Hospitality Industry/
Tourism system and organization.
650 / G643a