A visual references to : guest service /
A visual references to : guest service /
3G E-Learning.
- Second Edition
- New York : 3G E-Learning LLC , 2023.
- vii, 372 pages : colored illustration ; 23 cm.
Includes references and index.
Supervision of guest service -- Customer feedback -- Grooming and etiquette in hospitality -- Guest complaint management -- Customer retention -- Lodging operations management -- Guest experience in hotels -- The guest service of beverages
9781984680303
Hotel service management
Guest service and operation
647 / M939a
Includes references and index.
Supervision of guest service -- Customer feedback -- Grooming and etiquette in hospitality -- Guest complaint management -- Customer retention -- Lodging operations management -- Guest experience in hotels -- The guest service of beverages
9781984680303
Hotel service management
Guest service and operation
647 / M939a