Fundamentals of service quality management in hospitality and tourism /
Saxena, R.P.,
Fundamentals of service quality management in hospitality and tourism / R.P. Saxena. - India : Anmol Publications, 2014. - viii, 288 pages : 24 cm.
Includes bibliographical references and index.
97826160730
Tourism.
338.479 / S1
Fundamentals of service quality management in hospitality and tourism / R.P. Saxena. - India : Anmol Publications, 2014. - viii, 288 pages : 24 cm.
Includes bibliographical references and index.
97826160730
Tourism.
338.479 / S1