Creating the customer-driven academic library /
Woodward, Jeannette A.,
Creating the customer-driven academic library / Jeannette Woodward. - Chicago : American Library Association, 2009. - xi, 194 pages. ; 23 cm.
Includes bibliographical references and index.
Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.
English
9789746522144
2008022360
Academic libraries--United States.
Public services (Libraries)
Academic libraries--Space utilization--Social aspects.
Academic libraries--Marketing.
Academic libraries--Public relations.
Z675.U5 / W78 2009
027.70973
Creating the customer-driven academic library / Jeannette Woodward. - Chicago : American Library Association, 2009. - xi, 194 pages. ; 23 cm.
Includes bibliographical references and index.
Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.
English
9789746522144
2008022360
Academic libraries--United States.
Public services (Libraries)
Academic libraries--Space utilization--Social aspects.
Academic libraries--Marketing.
Academic libraries--Public relations.
Z675.U5 / W78 2009
027.70973