MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01784nam a22002537a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
USANT |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240820075828.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
240817b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
978981441001 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
USANT |
| Language of cataloging |
eng |
| Transcribing agency |
USANT |
| Description conventions |
rda |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.4013 |
| Item number |
E92t |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Evans, James R., |
| Relator term |
author. |
| 245 1# - TITLE STATEMENT |
|---|
| Title |
Total quality management / |
| Statement of responsibility, etc. |
James R. Evans, William M. Lindsay. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Philippine edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Singapore : |
| Name of publisher, distributor, etc. |
Cengage Learning Asia Pte Ltd., |
| Date of publication, distribution, etc. |
2013. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
484 pages : |
| Other physical details |
illustrations, tables, figures ; |
| Dimensions |
23 cm. |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Preface 13 -- Part 1 The quality system 17 -- Chapter 1 Introduction to quality 19 -- Chapter 2 Philosophies and frameworks 59 -- Chapter 3 Total quality in organizations 110 -- Part 2 The management system 147 -- Chapter 4 Focusing on customers 149 -- Chapter 5 Process management 194 -- Chapter 6 Performance measurement and strategic information management 245 -- Chapter 7 Building and sustaining performance excellence in organizations 300 -- Part 3 Six sigma and the technical system 342 -- Chapter 8 Principles of six sigma 344 -- Chapter 9 Design for six sigma 379 -- Chapter 10 Tools for process improvement 440 -- Appendixes 481 |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"This book has three objectives for managers and business professionals: to familiarize managers with the basic principles of total quality management; to show how these principles are used in a variety of organizations; and to illustrate the relationship between TQM principles and the theories studied in management practice." -- Book |
| 546 ## - LANGUAGE NOTE |
|---|
| Language note |
English. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Quality control. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Total quality management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Lindsay, William M., |
| Relator term |
author. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Book |
| Classification part |
658.4013 |
| Item part |
E92t |
| Call number prefix |
CIRC |
| Call number suffix |
2013 |
| Suppress in OPAC |
No |
