Includes index

Preface -- Part 1. Why Compliance isn't Working -- The Meaning, Origins and Role of Compliance and Ethics -- Barriers to Success -- Looking for Answers -- Part 2. The Anatomy of a Compliance and Ethics Programme -- Top-Level Commitment -- Risk Assessment and Due Diligence -- Code of Conduct and Policies -- Communication, Education and Training -- Whistle-blowing hotline and Speak-up Culture -- Procedures and Controls -- Investigations, Remediation and Enforcement -- Assurance and Continuous Improvement -- Implementation: The Compliance and Ethics function and everyone else -- A Final word: So What's the Future of Complaince and Ethics?

"Across the world organizations continue to be damaged and brought down by systemic non-compliance or the misdeeds of a few, and newspapers abound with examples of corporate and NGO scandals and crimes. This despite the increasing ethical demands stakeholders are making of business, the exposing power of social media, the proliferating requirements of compliance laws and regulations, and the burgeoning numbers of policies, procedures and compliance officers which have been put in place in response. So what's going on? Why isn't compliance working? The Business Guide to Effective Compliance and Ethics examines how rules-based, tick-box, defensible compliance continues to fail, and lays out a new approach for organizations seeking to flourish and succeed. Written for any organization and businesses large and small, it provides clear, thorough and practical guidance for practitioners and decision-makers. It explains in layman's terms the skills, tools and mindset needed to develop and deliver a best practice compliance and ethics programme - one that meets the requirements made by law, stakeholders and society, and protects your organization from risk of fines, penalties and reputational damage. But this is also a book for all those interested in how to build employee engagement and motivation. The Business Guide to Effective Compliance and Ethics demonstrates the value - including competitive advantage, career satisfaction, employee and customer loyalty, and brand enhancement - that a truly effective compliance and ethics programme can bring when it is working hand in hand with a values-based culture of shared ownership"

English