Effective speech communication - Cayanan, Wilhelmina N.; Chan, Editha, Seri, Evangeline, Soriano, Adelina, Sayno, Apolinario T., Marcos, Nelia V. (Valenzuela City : Mutya Publishing House, 2000)
I. The speech communication process: an overview -- II. Listening -- III. Symbol system -- IV. Intrapersonal communication -- V. Interpersonal communication -- VI. Public communication.
Includes bibliographical references and index.
English