Chase, Richard B. Operations management for competitive advantage / Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano. - New York: McGraw-Hill Companies, Inc., 2004 - xvi, 765 pages : tables 26 cm. Includes index. English ISBN: 9780071246446 Subjects--Topical Terms: Management Dewey Class. No.: 658.1 Circ. / C34