TY  - BOOK
AU  - Besterfield,Dale H.
TI  - Quality control: a practical approach 
SN  - 9789812471901
U1  - 658.562 
PY  - 2004///
CY  - Jurong, Singapore
PB  - Pearson Education South Asia Pte Ltd
N1  - Includes bibliographical references and index
ER  -