TY  - BOOK
AU  - Gorham,Ginger
AU  - Rice,Susan
TI  - Travel perspectives: a guide to becoming a travel professional 
SN  - 9789814239561
U1  - 910.202 
PY  - 2008///
CY  - New York
PB  - Thomson Delmar Learning
KW  - Travel
N1  - Includes bibliographical references and index
N2  - You have seen the making of a sale. There are several things to remember about the situation involving the travelers and most other situations you will encounter as a travel professional
ER  -