Collier, David Alan Operations management and total quality management / David Alan Collier, James Evans, and William Lindsay. - Philippine edition. - Singapore : Cengage Learning Asia Pte Ltd., 2020. - iv, 698 pages : 26 cm. Includes index. ISBN: 9789814878456 Subjects--Topical Terms: Personnel management. Dewey Class. No.: 658.562 / C699