Buslon, Van Mari.,

Quality service management in tourism and hospitality / Van Mari Buslon, Rene D. Osorno, and Grayfield T. Bajao. - Quezon City, Philippines : Wiseman's Books Trading, Inc., 2023. - v, 124 pages : Charts ; 25 cm.

Includes bibliographical references.

9786214182800


Quality Service Management
Hospitality industry--management
Tourism industry--Management
Guestology
Staffing
Service quality

647.94 / B979q