Nelson, Hazel <br/><br/>
Customer relationship management / 
Hazel Nelson. 
 - New york :  Larsen & keller ,  2023. 
 - viii, 220 pages :  Text, tables ;  26.5cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>9781641722087 
<br/><br/><label>Subjects--Topical Terms: </label><br/>General management of marketing.<br/>Customers relations--Management.<br/>Customers relations.<br/>Customer services.<br/>Management.
<br/><br/><label>Dewey Class. No.: </label>658.812  / N424c