Hotel housekeeping training manual /
Yaduraj Choudhary.
- New Delhi : India ; Random Publication LLP , 2022.
- viii, 321 pages :; 23 cm.
Includes bibliographical references and index.
Introduction to hotel: services and facilities -- Hotel housekeeping departments -- Organization of a lodging establishment -- Housekeeping and cleaning management and floor sealers -- Job specifications of housekeeping staff -- Management style in the hospitality industry -- Staffing housekeeping position -- Managing customer interactions -- Role of house keeping control desk -- Housekeeping operations -- Attributes and qualities of housekeeping staff -- Maintenance department