Gonzalo, Richard Philip A. <br/><br/>
Applied business tools and technologies in hotel and restaurant management (HRM)/ 
Richard Philip A. Gonzalo. 
 - First Edition 
 - Quezon City, Philippines  REx Bookstore  2023 
 - vi, 167 pages.  tables, black and white pictures.  25.4 cm 
<br/><br/> Includes Index. 
<br/><br/>Includes Bibliographical References. 
<br/><br/>Preface -- Chapter 1 : Management in service-oriented business settings -- Chapter 2 : The tourism and hospitality industry : implications on management of service-oriented businesses -- Chapter 3 : Overview of business tools and technologies used in hotel and restaurant setting -- Chapter 4 : Operations management in service-oriented businesses in tourism -- Chapter 5 : Global distribution system and computer reservations system -- Chapter 6 : Property management system -- Chapter 7 : Marketing and sales activities in the hotel and restaurant business -- Chapter 8 : Customer and guest service activities -- Chapter 9 : Procurement and inventory management -- Chapter 10 : Administrative activities and information systems of service-oriented businesses -- Chapter 11 : Strategic management in service-oriented businesses. 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>9786210450224 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality Industry/<br/>Tourism system and organization.
<br/><br/><label>Dewey Class. No.: </label>650  / G643a