Tour and travel management /
Maricel D. Herrera, Ferdinand Dondi C. Ocapo, Luzviminda O.. Tugade.
- 2021 Edition
- Manila : Rex Book Store, 2021.
- xii, 241 pages : illustrations, tables, figure ; 25 cm.
Includes bibliographical references and index.
Fundamentals of travels and tours -- Historical perspective of travels and tours -- Roles of travel agencies and tour operations -- Business of travel management -- Travel management cycle -- Tour operations cycle -- Online travel agencies (OTAS) -- Tour and travel agency marketing -- Revenue management in tour and travel agency business -- Rethinking sustainability in the tour operating industry -- Risk management in travel agency business -- Challenges and prospects of travel agencies in the 21st century