A visual references to :   guest service / 
3G E-Learning. 
 - Second Edition 
 - New York :  3G E-Learning LLC ,  2023. 
 - vii, 372 pages :  colored illustration ;  23 cm. 
<br/><br/> Includes references and index. 
<br/><br/>Supervision of guest service -- Customer feedback -- Grooming and etiquette in hospitality -- Guest complaint management -- Customer retention -- Lodging operations management -- Guest experience in hotels -- The guest service of beverages  
<br/><br/><label>ISBN: </label>9781984680303 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel service management<br/>Guest service and operation
<br/><br/><label>Dewey Class. No.: </label>647  / M939a