Human relations in organizations : applications and skill building /
Robert N. Lussier.
- Elventh Edition.
- New York : McGraw Hill Education , 2019.
- xxiii, 504 pages ; 27 cm.
Includes glossary and index.
Intrapersonal skills: behavior, human relations, and performance begin with you -- Interpersonal skills: the foundation of human relations -- Leadership skills: Influencing others -- Leadership skills: team and organizational behavior, human relations, and performance