TY  - BOOK
AU  - Kasavana,Michael L.
AU  - Brooks,Richard M.
TI  - Managing front office operations / 
SN  - 0866122257
U1  - 647 
PY  - 2001///
CY  - Lansing, Michigan : 
PB  - Educational Institute , 
KW  - Hotel management
N1  - Includes index.
ER  -