Locker, Kitty O., Business communication : building critical skills / Kitty O. Locker, Stephen Kyo Kaczmarek. - New York : McGraw Hill, 2014. - xxxvii, 549 pages : tables ; 26 cm. Includes index. ISBN: 9789814646895 Subjects--Topical Terms: Business communication. Dewey Class. No.: 651 / L76