TY - BOOK AU - Serrano, Angelita C. AU - Serrano, Angelira C. TI - Principles of marketing: /Implementation, analysis control,swot services SN - 9789719654308 U1 - 658.8 PY - 2022/// CY - Intramuros Manila PB - Unlimited Books Library Services & Publishing Inc. N1 - inludes bibliographic reference; Marketing principles and strategies -- Customer relationship: customer service -- Market opportunity analysis and consumer analysis -- The marketing mix -- Managing the marketing effort -- Workshop and presentation of marketing plans -- ER -