"This book focuses on operations management models used to solve production and service management problems. Students, having access to online materials, are encouraged to do further readings to fully apply the models in real-life situations. The approach starts with the tabulation of data and solutions which in the author's experience is one of the best tools in solving mathematical problems, complemented with graphical and visual presentations which are also used in this textbook. The exercises presented as examples and problems are application-based and use actual companies as case studies." -- Book cover