TY - BOOK AU - Quintanilla,Kelly M. AU - Wahl,Shawn T. TI - Business and professional communication: keys for workplace excellence SN - 9781506315522 U1 - 658.415 PY - 2017/// CY - Los Angles PB - Sage, KW - Fast KW - Business communication N1 - Includes bibliographical references and index ER -