Johnston, Giles, Business process re-engineering : a simple process improvement approach to improve business performance / by Giles Johnston. - United States : Smartspeed Consulting Limited, 2019. - 1 volume ( various pagings): illustrations, tables ; 23 cm. ISBN: 9781520300115 Subjects--Topical Terms: Brand and value.Key Performance Indicators. Dewey Class. No.: 658.562 / J72