TY  - BOOK
AU  - Johnston,Giles
TI  - Business process re-engineering: a simple process improvement approach to improve business performance 
SN  - 9781520300115
U1  - 658.562 
PY  - 2019///
CY  - United States
PB  - Smartspeed Consulting Limited
KW  - Brand and value
KW  - Key Performance Indicators
ER  -