TY  - BOOK
AU  - Ramasamy,Subburaji
TI  - Total quality management
SN  - 9780071268127
U1  - 658.562 
PY  - 2005///
CY  - New Delhi, India : 
PB  - McGraw-Hill Education
KW  - Quality Improvement
N1  - Includes bibliographical references and index
ER  -