TY  - BOOK
AU  - Marsh,Regina
TI  - Customer service and technical support: a career guide 
SN  - 9781641721653
U1  - 658.812 
PY  - 2019///
CY  - New York
PB  - Larsen & Keller
KW  - How to be a Customer Service Agent
KW  - Computer technical support
N1  - Includes index
ER  -