Tieng, Sophea, <br/><br/>
Service excellence in tourism and hospitality / 
by Sophea Tieng. 
 - Burlington, Canada :  Society Publishing,  2022. 
 - xiii, 297 pages :  colored illustrations, tables, figures ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781774691182 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Excellence and Quality.<br/>Service Design.<br/>Managing customer.--Expectations.
<br/><br/><label>Dewey Class. No.: </label>658.812  / T563s