TY  - BOOK
AU  - Tieng,Sophea
TI  - Service excellence in tourism and hospitality
SN  - 9781774691182
U1  - 658.812 
PY  - 2022///
CY  - Burlington, Canada
PB  - Society Publishing
KW  - Service Excellence and Quality
KW  - Service Design
KW  - Managing customer
KW  - Expectations
N1  - Includes index
ER  -