TY - BOOK AU - Ni,Lan AU - Wang,Qi AU - Sha,Bey-Ling TI - Intercultural public relations: theories for managing relationships and conflicts with strategic publics SN - 9781138189225 U1 - 659.2 PY - 2018/// CY - New York, London PB - Routledge, Taylor & Francis Group KW - Theoritical Foundations KW - Intercultural Public Relations at Various Levels N1 - Includes index; Part 1. Theoretical foundations -- Foundational theories in public relations management -- History and foundational theories of intercultural communication -- Conflict management and negotiation -- Part 2. Intercultural public relations at various levels -- Interpersonal level: competencies and practices -- Intra-organizational level: identifying and communicating with publics -- Intra-organizational level: relationship management -- Intra-organizational level: conflict management and negotiation -- Organizational level: organizational identity -- Social media -- Conclusions ER -