TY  - BOOK
AU  - Locker,Kitty O.
AU  - Kaczmarek,Stephen Kyo
TI  - Business communication: building critical skills 
SN  - 9780071272131
U1  - 808.06665 
PY  - 2009///
CY  - New York
PB  - McGraw Hill education
KW  - Business communication
N1  - Includes index.
ER  -