Wood, Julia T., <br/><br/>
Interpersonal communication everyday encounters / 
Julia T. Wood. 
 - Canada :  Wadsworth Cengage Learning,  2013. 
 - iv, 366 pages :  figures, tables, colored pictures ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781111841607 
<br/><br/><label>Dewey Class. No.: </label>401.9  / W85