TY  - BOOK
AU  - Woodward,Jeannette A.
AU  - Jeannette Woodward.,
TI  - Creating the customer-driven academic library
SN  - 9789746522144
AV  - Z675.U5 W78 2009
U1  - 027.70973 22
PY  - 2009///
CY  - Chicago
PB  - American Library Association
KW  - Academic libraries
KW  - United States
KW  - Public services (Libraries)
KW  - Space utilization
KW  - Social aspects
KW  - Marketing
KW  - Public relations
N1  - Includes bibliographical references and index; Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress
UR  - http://www.loc.gov/catdir/toc/ecip0819/2008022360.html
ER  -