includes index.

includes references and bibliography.

Selecting and organizing information -- Distinguishing the topic, main ideas, and supporting details -- Purpose, tone audience, and bias -- Patterns of development in writing -- Identifying properties of a well-written text -- Analyzing information from texts -- Evaluating information from texts -- Synthesizing information and responding critically -- Plagiarism -- Summarizing -- Paraphrasing -- Documenting sources -- Preparing to write -- Genres of academic writing -- Genres of business writing -- Revising and editing your writing

English