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Total quality management for hospitality and tourism / Robert C. Ford, Michael C. Sturman and Cherrill P. Heaton.

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Material type: Text

TextPublication details: Andover : Cengage Learning , 2012Description: 522 pages : illustrations ; 23 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status
Book	College Library College Library	Circulation	CIR 658 F68 2012 (Browse shelf(Opens below))	1-3	Available
Book	College Library College Library	Circulation	CIR 658 F68 2012 (Browse shelf(Opens below))	2-3	Available
Book	College Library College Library	Circulation	CIR 658 F68 2012 (Browse shelf(Opens below))	3-3	Available

Includes glossary and index.

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