000 | 01012nam a22002777a 4500 | ||
---|---|---|---|
003 | USANT | ||
005 | 20250630104458.0 | ||
008 | 250402b |||||||| |||| 00| 0 eng d | ||
020 |
_a9786214182800 _qpaperback |
||
040 |
_aUSANT _beng _cUSANT _erda |
||
082 |
_a647.94 _bB979q |
||
100 | 1 |
_aBuslon, Van Mari., _eauthor |
|
245 | 1 |
_aQuality service management in tourism and hospitality / _cVan Mari Buslon, Rene D. Osorno, and Grayfield T. Bajao. |
|
260 |
_aQuezon City, Philippines : _bWiseman's Books Trading, Inc., _c2023. |
||
300 |
_av, 124 pages : _bCharts ; _c25 cm. |
||
500 | _aIncludes bibliographical references. | ||
650 | _aQuality Service Management | ||
650 |
_aHospitality industry _xmanagement |
||
650 |
_aTourism industry _xManagement |
||
650 | _aGuestology | ||
650 | _aStaffing | ||
650 | _aService quality | ||
700 | 1 |
_aOsorno, Rene D., _eauthor. |
|
700 | 1 |
_aBajao, Grayfield T., _eauthor. |
|
942 |
_2ddc _cBK _h647.94 _iB979q _kFIL _m2023 _n0 |
||
999 |
_c17067 _d17066 |