000			00982nam a22002297a 4500
003			USANT
005			20250910101944.0
008			250910b |||||||| |||| 00| 0 eng d
020			_a9781984680303
040			_aUSANT _beng _cUSANT _erda
082		4	_a647 _bM939a
110			_a3G E-Learning _eauthor.
245		2	_aA visual references to : _bguest service / _c3G E-Learning.
250			_aSecond Edition
260		1	_aNew York : _b3G E-Learning LLC , _c2023.
300			_avii, 372 pages : _bcolored illustration ; _c23 cm.
500			_aIncludes references and index.
505			_aSupervision of guest service -- Customer feedback -- Grooming and etiquette in hospitality -- Guest complaint management -- Customer retention -- Lodging operations management -- Guest experience in hotels -- The guest service of beverages
650	0		_aHotel service management
650	0		_aGuest service and operation
942			_2ddc _cBK _h647 _iM939a _kCIR _m2023 _n0
999			_c18680 _d18679