000 00767nam a22002177a 4500
003 USANT
005 20250718133112.0
008 240824b |||||||| |||| 00| 0 eng d
020 _a9781774691182
040 _aUSANT
_beng
_cUSANT
_erda
082 0 4 _a658.812
_bT563s
100 1 _aTieng, Sophea,
_eauthor.
245 1 0 _aService excellence in tourism and hospitality /
_cby Sophea Tieng.
260 _aBurlington, Canada :
_bSociety Publishing,
_c2022.
300 _axiii, 297 pages :
_bcolored illustrations, tables, figures ;
_c24 cm.
500 _aIncludes index.
650 0 _aService Excellence and Quality.
650 0 _aService Design.
650 0 _aManaging customer.
_xExpectations.
942 _2ddc
_cBK
_h658.812
_iT563s
_kCIR
_m2022
_n0
999 _c6284
_d6284