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| 003 | USANT | ||
| 005 | 20250718134626.0 | ||
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| 020 | _a9780814436240 | ||
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_aUSANT _beng _cUSANT _erda |
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| 082 | 0 | 4 |
_a658.812 _bM3865 |
| 100 | 1 |
_aMartins, Flavio, _eauthor. |
|
| 245 | 1 | 0 |
_aWin the customer : _b70 simple rules for sensational service / _cby Flavio Martins. |
| 260 |
_aNew York : _bAmerican Management Association, _c2016. |
||
| 300 |
_axii, 228 pages : _c22 cm. |
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| 500 | _aIncludes index. | ||
| 650 | 0 | _aLove Your Critics. | |
| 650 | 0 | _aServe People, Not Shareholders. | |
| 942 |
_2ddc _cBK _h658.812 _iM3865 _kCIR _m2016 _n0 |
||
| 999 |
_c6288 _d6288 |
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