Information technology service management / (Record no. 5773)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01723nam a22002417a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | USANT |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240820083310.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240817b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781984679673 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | USANT |
| Language of cataloging | eng |
| Transcribing agency | USANT |
| Description conventions | rda |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4038 |
| Item number | In43 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | 3G- Learning, |
| Relator term | author. |
| 245 1# - TITLE STATEMENT | |
| Title | Information technology service management / |
| Statement of responsibility, etc. | Authored and edited by 3G E-Learning. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Third edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | 3G E-Learning LLC, |
| Date of publication, distribution, etc. | 2023. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xi, 393 pages : |
| Other physical details | color illustrations ; |
| Dimensions | 25 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Chapter 1 Information Systems 1 -- Chapter 2 Management Information Systems 41 -- Chapter 3 Systems and Management Concepts 87 -- Chapter 4 Managerial Decision Making 137 -- Chapter 5 Principles of Professionalism 185 -- Chapter 6 Acquisition of Software and Hardware 227 -- Chapter 7 Applications and System Requirements 259 -- Index 299 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | "This book covers the different industrial frameworks that support IT organizations in this transition and explore their impact on the next generation of IT infrastructure. Customer satisfaction and business goals are at the core of ITSM success. The particulars laid under ITSM cover issues and expectations within organizations and meeting IT management deliverables. The book begins with the concept of information systems that corporations use to process financial accounts, to manage their human resources, and to reach their potential customers with online promotions." -- Book cover. |
| 546 ## - LANGUAGE NOTE | |
| Language note | English. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Information technology. |
| General subdivision | Management. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Classification part | 658.4038 |
| Item part | In43 |
| Call number prefix | CIRC |
| Call number suffix | 2023 |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Circulation | College Library | College Library | College Library | 08/17/2024 | 658.4038 In43 2023 | 67556 | 08/20/2024 | 1-1 | Book |