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Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.

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Material type: Text

TextPublication details: New York : Haworth Hospitality Press, 2001.Description: xvii, 339 pages ; 25 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Book	College Library College Library	Circulation	647 K13 2004 (Browse shelf(Opens below))	1-1	Available		53402

Includes bibliographical references and index.

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