Applied business tools and technologies in hotel and restaurant management (HRM)/ Richard Philip A. Gonzalo.
Material type:
TextPublication details: Quezon City, Philippines REx Bookstore 2023Edition: First EditionDescription: vi, 167 pages. tables, black and white pictures. 25.4 cmISBN: - 9786210450224
- 650 G643a
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Book
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College Library College Library | Filipiniana | FIL 650 G643a 2023 (Browse shelf(Opens below)) | 1-3 | Available | 72289 | ||
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Book
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College Library College Library | Filipiniana | FIL 650 G643a 2023 (Browse shelf(Opens below)) | 2-3 | Available | 72290 | ||
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Book
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College Library College Library | Filipiniana | FIL 650 G643a 2023 (Browse shelf(Opens below)) | 3-3 | Available | 72291 |
Includes Index.
Includes Bibliographical References.
Preface -- Chapter 1 : Management in service-oriented business settings -- Chapter 2 : The tourism and hospitality industry : implications on management of service-oriented businesses -- Chapter 3 : Overview of business tools and technologies used in hotel and restaurant setting -- Chapter 4 : Operations management in service-oriented businesses in tourism -- Chapter 5 : Global distribution system and computer reservations system -- Chapter 6 : Property management system -- Chapter 7 : Marketing and sales activities in the hotel and restaurant business -- Chapter 8 : Customer and guest service activities -- Chapter 9 : Procurement and inventory management -- Chapter 10 : Administrative activities and information systems of service-oriented businesses -- Chapter 11 : Strategic management in service-oriented businesses.
English
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